Facilities Engineering and Planning Billing Update May 2022

Facilities Engineering and Planning Billing Update May 2022

Dear colleagues,

This communication provides you with the Facilities Engineering and Planning FY22 billing status to departments. Facilities Engineering and Planning has billed some charges through December 2021. Due to some challenges with Oracle Integration, we had to suspend billing. We've discovered billable request classes during this billing suspension that did not include the customer Chart of Accounts (COA) or the POETAF. Based on this discovery, we are conducting in-depth billing validation to ensure accurate billing charges for all of our customers. The Facilities Service Center is sending emails requesting accounting information, and we ask that you please respond by end-of-business Friday, May 27. If we do not receive a response, those requests will be billed at the top level of the requesting organization.

Please note: When providing your chart of accounts, please note that the account segment will be 8985 for all billable work tasks unless an external vendor has been used. In those cases, the account segment will be 8963. If providing a POETAF, you must also include a clearing chart of accounts. Please contact the Imagine One team for any support in this area (https://imagineone.rice.edu/contact-us/).

Thank you for your support and patience as we work diligently to make sure all billing is accurate.

The Facilities Service Center (fsc@rice.edu)